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Google Workspaces vs. M365: Which to choose?

Updated: Mar 22, 2023

Introduction

As technology continues to advance, businesses of all sizes are looking for ways to improve productivity and streamline their operations. For small to medium-sized law firms, one of the most important tools in achieving these goals is a comprehensive suite of productivity software. Two of the most popular options on the market today are Google Workspaces and M365 (formerly known as Office 365). In this post, we will compare these two platforms, with a focus on device management and BYOD, productivity tools, and security and compliance features, in order to determine which one is better suited for small to medium-sized law firms.


Device Management and BYOD

Device management and BYOD (bring your own device) are critical considerations for any law firm, particularly those that deal with sensitive client information. Google Workspaces and M365 both offer robust device management capabilities, but there are some key differences between the two.


Google Workspaces is designed to be used with a wide range of devices, including both desktop and mobile platforms. This means that law firms can easily manage their employees' devices, regardless of the operating system they use. Additionally, Google offers a range of tools that allow IT departments to manage devices remotely, including the ability to wipe devices that have been lost or stolen.


M365, on the other hand, is primarily designed for use on Windows devices, although it can also be used on Macs, iOS devices, and Android devices. This means that law firms that use M365 may need to invest in additional software or hardware to manage devices that are not running Windows. Additionally, M365 does not offer the same level of remote device management capabilities as Google Workspaces, which could be a concern for firms that rely heavily on mobile devices.


Productivity Tools


When it comes to productivity tools, both Google Workspaces and M365 offer a wide range of features that can be useful for law firms. However, there are some key differences between the two platforms.


Google Workspaces is centered around the Google Docs suite, which includes Google Docs, Sheets, and Slides. These tools are designed to be used collaboratively, making it easy for multiple people to work on the same document at the same time. Additionally, Google Workspaces includes a range of other productivity tools, such as Google Forms, Google Keep, and Google Sites, which can be useful for organizing information and collaborating on projects.


M365, on the other hand, includes the traditional Office suite of tools, such as Word, Excel, and PowerPoint. These tools are widely used and offer a range of advanced features that can be particularly useful for law firms that deal with complex documents. Additionally, M365 includes a range of other productivity tools, such as OneNote, OneDrive, and Teams, which can be useful for organizing information and collaborating on projects.


Security and Compliance Features


Security and compliance are critical concerns for any law firm, particularly those that deal with sensitive client information. Both Google Workspaces and M365 offer a range of security and compliance features, but there are some key differences between the two.

Google Workspaces includes a range of security and compliance features, such as two-factor authentication, data loss prevention, and mobile device management. Additionally, Google Workspaces is certified to comply with a range of industry standards, such as HIPAA and SOC 2.


M365 also includes a range of security and compliance features, such as multi-factor authentication, data loss prevention, and mobile device management. Additionally, M365 is certified to comply with a range of industry standards, such as ISO 27001 and GDPR.


Enterprise Solutions and Email


When it comes to enterprise solutions and email, both Google Workspaces and M365 offer robust features that can be useful for law firms. However, there are some key differences between the two.


Google Workspaces offers a range of enterprise-level solutions, including advanced security features, compliance tools, and analytics. Google Workspaces also includes Gmail as its email client, which offers a range of advanced features, such as smart spam filtering and integrated chat.


M365 also offers a range of enterprise-level solutions, including advanced security features, compliance tools, and analytics. M365 includes Outlook as its email client, which is widely used and offers a range of advanced features, such as a built-in calendar and integrated task management.


When it comes to enterprise solutions and email, the choice between Google Workspaces and M365 ultimately comes down to personal preference and the specific needs of the law firm. Some law firms may prefer the collaborative nature of Google Workspaces, while others may prefer the advanced features of M365's Office suite. Similarly, some law firms may prefer Gmail's features, while others may prefer Outlook's more traditional interface.


Collaboration Channels and VOIP


Google Workspaces offers a collaboration and communication tool called Google Meet, which is similar to Microsoft Teams. Like MS Teams, Google Meet offers video conferencing, instant messaging, and file sharing capabilities, making it a powerful tool for remote collaboration.


Google Meet allows users to start or join video meetings directly from their Google Calendar, Gmail, or Google Meet app. It offers a range of advanced features, including screen sharing, recording, and live captions. Additionally, Google Meet can be integrated with other Google Workspaces tools, such as Google Docs and Sheets, to make collaboration even easier.


While Google Meet is similar to MS Teams in many ways, there are some differences between the two platforms. For example, MS Teams offers more advanced collaboration features, such as the ability to work on files together in real-time and the ability to track changes and version history. Additionally, MS Teams offers more customization options, such as the ability to create custom channels and tabs.


Google Meet offers VoIP calling, but it may not have the same level of advanced calling features as Microsoft Teams. For example, Microsoft Teams includes features such as call transfer, call forwarding, and voicemail, which can be particularly useful for businesses. Additionally, Microsoft Teams can be integrated with traditional phone systems, allowing users to make and receive calls using a phone number.


Overall, while Google Meet does offer VoIP calling capabilities, it may not be as robust as the calling features offered by Microsoft Teams. However, for smaller law firms or those that do not require advanced calling features, Google Meet can be a great option for VoIP calling and overall collaboration and communication.


Both Google Workspaces and M365 offer a wide range of features that can be useful for small to medium-sized law firms. When it comes to device management and BYOD, Google Workspaces has a slight advantage, thanks to its ability to work with a wider range of devices and its more robust remote management capabilities. When it comes to productivity tools, the choice between Google Workspaces and M365 ultimately comes down to personal preference and the specific needs of the law firm. However, if you are looking for a solution that will allow you to integrate your existing phone system, or replace your aging phone system entirely, M365 is the clear winner. Finally, when it comes to security and compliance features, both platforms offer a range of advanced tools, although Google Workspaces may have a slight edge in terms of certifications. Ultimately, the choice between Google Workspaces and M365 will depend on the specific needs of the law firm, and it is important to carefully consider all of the features and capabilities of each platform before making a decision.


Training and Support


Another important factor to consider when choosing between Google Workspaces and M365 is the availability of training and support resources for your law firm. Both platforms offer extensive resources, including online tutorials, documentation, and support communities.


Google Workspaces provides a variety of training resources, such as the Google Workspace Learning Center, which offers a collection of guides, tutorials, and videos for users to learn how to use the various applications effectively. Google Workspace also provides a comprehensive Help Center, where users can search for answers to common questions and issues.


M365, on the other hand, offers the Microsoft 365 Training Center, which provides a wide range of training resources, including video tutorials, quick start guides, and in-depth training courses. Additionally, M365 users can access the Microsoft Support website for assistance with technical issues and troubleshooting.


When considering training and support, it's essential to evaluate the specific needs of your law firm and the level of familiarity your employees have with each platform. Some law firms may prefer the more extensive training resources offered by M365, while others may find the Google Workspace Learning Center sufficient for their needs.


Pricing and Subscription Plans


Lastly, it's crucial to consider the pricing and subscription plans available for each platform, as this can be a significant factor in your decision-making process.


Google Workspaces offers a variety of pricing plans, starting with the Business Starter plan, which is priced at $6 per user per month. This plan includes access to the full suite of Google Workspace apps, 30 GB of cloud storage, and basic security features. Higher-priced plans, such as the Business Standard and Business Plus plans, offer additional features such as increased storage, advanced security options, and enhanced support.


M365 offers several subscription plans as well, starting with the Microsoft 365 Business Basic plan, which is priced at $5 per user per month. This plan includes access to web versions of Office apps, 1 TB of cloud storage, and basic security features. More advanced plans, such as the Microsoft 365 Business Standard and Microsoft 365 Business Premium plans, offer additional features, including desktop versions of Office apps, advanced security options, and enhanced support.


When comparing pricing and subscription plans, it's essential to assess the specific needs of your law firm and determine which features are most important for your daily operations. While Google Workspaces may offer a more affordable entry point, M365 may provide additional features that are valuable to your firm.


Final Thoughts


The decision between Google Workspaces and M365 for your small to medium-sized law firm will ultimately depend on your specific needs, preferences, and budget. Both platforms offer a robust set of features, and each has its advantages and disadvantages. By carefully evaluating the factors discussed in this blog post, such as device management, productivity tools, security and compliance, enterprise solutions and email, collaboration channels and VOIP, training and support, and pricing and subscription plans, you can make an informed decision that best suits the needs of your law firm.

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